Account Deletion Policy

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Account Deletion Policy – Waqin CRM App by Adeptek

At Adeptek, we are committed to protecting your data and giving you foll control over your personal information. This page explains how you can request deletion of your account and associated data from our mobile CRM app, Waqin.

How to Request Account Deletion

You may request account deletion using one of the following methods:

In-App:

  1. Open the Waqin app.
  2. Go to the Settings or Profile section.
  3. Tap on “Delete Account” or “Request Account Deletion”.
  4. Follow the prompts to confirm your request.

By Email:

If you are unable to access the app, send an email to:

Include your registered mobile number or email ID to verify your identity.

What Happens After Deletion

  1. Your Waqin account and associated data will be permanently deleted.
  2. This includes customer records, call logs, SMS communications, and lead details stored in our CRM.
  3. Any data retained for legal or operational reasons will be deleted within 90 days.
  4. After deletion, your data cannot be restored.

Data Retention Timeline

  1. Immediate deletion from the app’s live system upon request.
  2. Backup systems may retain data for up to 90 days, after which it is permanently removed.

Partial Data Deletion (Optional)

If you wish to delete specific types of data (e.g., leads or messages) but keep your account active:

  1. Send an email request to .
  2. Clearly describe what data you’d like removed.

Data Security

All user data in Waqin is encrypted in transit and handled in accordance with industry best practices.

For foll details, refer to our:

  1. Privacy Policy
  2. Terms & Conditions

For any further questions, contact us at .